Outcomes Development

What Is Results Based Accountability (RBA)?

Community Centres SA is a leader in outcomes, measurement and data in South Australia. Since adopting the Results Based Accountability™ (RBA) framework in 2010, we have developed extensive knowledge and experience in applying outcomes frameworks for organisations, government agencies (programs and contract management) and collective impact initiatives.

We offer a range of training, facilitation and consultancy services which can be tailored to your needs. We would be happy to discuss your requirements, or simply provide a sounding board to discuss your ideas.

Trying Hard Is Not Good Enough – Mark Friedman

Trying Hard Is Not Good Enough focuses on Results Based Accountability (RBA) and can be used to improve the quality of life in communities, cities, counties, states and nations, including everything from the well-being of children to the creation of a sustainable environment. RBA can also be used as a continuous improvement tool for programs and services at a performance level. The book describes RBA as a common sense approach with methods that can be learned and applied quickly. In addition to providing practical methods, the book also makes a contribution to social theory by explaining the contribution relationship between program performance and community quality of life. 

This book can be purchased by CCSA for $10 .

Turning Curves – Mark Friedman

This book is a companion to “Trying Hard Is Not Good Enough”. In this volume, Mark shares some of his writing from the last 10 years, and selected writings from the many friends and colleagues around the world who are putting RBA into practice. Turning Curves is made up of more than 80 essays including:

  • The Vermont Accountability Compact
  • The Leeds Story by Nigel Richardson
  • The simplest way to implement RBA
  • How to measure the success of population level strategies
  • Collective Impact using RBA
  • How to build a performance foundation in your organisation
  • Next Generation Contracting for funders and grantees

Fiscal Policy Studies Institute

This website is Mark Friedman’s website and provides resources on Results-Based Accountability provided by The Fiscal Policy Studies Institute (FPSI) and Mark. FPSI was established in 1996 to help communities, cities, counties, states and nations working to measurably improve the well-being of their citizens. Since then FPSI has worked with state and local partners, from the public and private sectors, in over 40 states and countries around the world. FPSI strives to do this work with a sense of commitment and also a sense of humour. So not everything you will find on this website is entirely serious.

Clear Impact Group

The Clear Impact website provides performance management software, training and services to help government agencies, non-profits, communities, and foundations track the performance of their programs, measure the impact of their funding, and report on the progress of their missions to improve the lives of children, families and communities worldwide.

Results Leadership Group Australia

The Results Leadership Group website provides information, support and resources on and for the implementation of RBA across Australia, including weblinks, videos and examples of where RBA has been used within organisations.

“If you do not step forward you will always be in the same place.”